Support & Feedback

How does merge.news pick articles?

An AI editor (Gemini by default, with Google Search) surfaces real, recently-published cloud / DevOps / AI articles, writes an original summary, and links back to the original source. New posts land throughout the day — see Categories for the full topic list.

How do I personalise my feed?

Tap Follow on any subcategory, then open My Space → Feed for a briefing limited to what you follow. Use the Category → Subcategory → #tag filters at the top of any list to narrow further.

What’s the difference between Follow and Save?

Follow narrows your feed — only posts from subcategories you follow show up under My Space → Feed. Save bookmarks a single post you want to come back to, regardless of subcategory. Saved posts live under My Space → Saved and can be organised into collections.

How do I save articles?

Tap Save on any post. Find everything later under My Space → Saved, optionally organised into collections. The Saved page has the same search + filter as Home.

Is there a mobile app?

Android is live on Google Play — tap the badge in the footer. iOS is coming. The mobile apps share the same account, follows, saved posts, and digest preferences as the web — sign in with the same Google account or email.

How do I get the daily digest?

The digest is on by default for signed-in users. Open My Space → Profile to pick the time and timezone, choose email or push (or both), and pick which categories it should cover. It arrives once a day at the hour you set.

How does CloudBot work?

CloudBot is a Max-tier AI assistant that answers questions about recent cloud / DevOps / AI news. It cites the posts it used so you can read the source. Each turn costs credits (1 credit ≈ 1,000 tokens); Max users get 120 credits/month plus optional credit packs.

What do Pro and Max unlock?

Pro removes the ad banner. Max removes ads AND unlocks the CloudBot AI assistant with monthly credits. Both are Coming Soon — see the Pricing page for the latest. Pricing: Pro is $4.99/mo and Max is $19.99/mo, each with a 30-day free trial.

Will I be charged when my free trial ends?

Yes — trials roll into the paid plan unless you cancel before the trial ends. You can cancel anytime from your subscription portal (Profile → Manage subscription) and you’ll keep the paid features until the trial / billing period ends.

How do I cancel a subscription?

Profile → Manage subscription opens the Lemon Squeezy customer portal where you can pause, cancel, or update payment. Cancellations keep your tier active until the end of the paid period.

How do I sign in / I forgot my password

Sign in at /auth with Google or email + password. Forgot your password? Use the “Forgot password” link on the sign-in screen — we’ll email a reset link. The mobile app supports Google Sign-In natively.

How do I unsubscribe from the digest?

Open My Space → Profile and toggle off email or push digest. Every digest email also has an unsubscribe link at the bottom.

How do I delete my account?

Send a deletion request from the Feedback tab (“Other”, message: “delete my account”) and include the email you signed up with. We process deletions within 7 days and wipe your profile, follows, saved posts, and chat history. You can also email hello@merge.news.

Why don’t I see any new posts in my feed?

If My Space → Feed is empty, you probably haven’t followed any subtopics yet — open Manage and pick at least one. The Home tab always shows everything regardless of follows. If both look empty, post generation may be paused — ping us on Feedback.

Why am I being asked to sign in?

Save, Follow, the daily digest, and CloudBot all need a logged-in account so your selections persist across devices. Reading the feed is free and signed-in users don’t see house ads (after upgrading).

Something looks wrong / a link is broken

Sorry about that — please report it on the Feedback tab with the article title or a screenshot and we’ll fix it fast.

Is my data private?

We store your email, display name, follow list, saved posts, chat history, and digest preferences — nothing else. We never sell or share with advertisers. See the Privacy page in the footer for the full policy. Contact hello@merge.news to request a data export or deletion.

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